# GPlates 2.3 for Window 64-bit crashed

**URL:** <https://discourse.gplates.org/t/gplates-2-3-for-window-64-bit-crashed/444>\
**Category:** Q&A\
**Created:** [1 December 2021 20:33 UTC](https://discourse.gplates.org/t/gplates-2-3-for-window-64-bit-crashed/444 "2021-12-01T20:33:54Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![john.cannon](https://discourse.gplates.org/letter_avatar_proxy/v4/letter/j/3e96dc/32.png) [@john.cannon](https://discourse.gplates.org/u/john.cannon)\
**Post date:** [2 December 2021 04:57 UTC](https://discourse.gplates.org/t/gplates-2-3-for-window-64-bit-crashed/444/2 "2021-12-02T04:57:32Z")

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Hi Lavie,

It looks like you might need to install (or upgrade) your graphics drivers. Unlike macOS where the drivers are builtin, on Windows you need to [install/upgrade the graphics driver yourself](https://www.khronos.org/opengl/wiki/FAQ#How_Does_It_Work_On_Windows.3F) (eg, from Nvidia, AMD, Intel depending on what graphics you have).

Can you tell me what version of Windows you’re using (eg, 7, 8.1, 10)? I’m interested to know for the reasons below.

For reference, your error message surprises me because GPlates 2.3 requests that Qt use **only** desktop OpenGL (via the [Qt::AA\_UseDesktopOpenGL](https://doc.qt.io/qt-5/qt.html#ApplicationAttribute-enum) attribute), but your error message indicates that Qt is falling back to ANGLE and the OpenGL Software renderer library. This might be because Qt is first attempting to use desktop OpenGL but the drivers are not providing the minimum functionality (OpenGL 2.1) and so it decides to fallback to ANGLE anyway (even though GPlates has forced the usage of desktop OpenGL).

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_[View the full topic](https://discourse.gplates.org/t/gplates-2-3-for-window-64-bit-crashed/444)._